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Resources & Training

Learn Athena. Master Your Practice.

Guides, training materials, and direct support to help your team get the most from every module. From day-one setup to advanced workflows.

Team collaborating during a training session
Knowledge Base

Training & Documentation

Comprehensive guides designed for accounting professionals. No jargon-free fluff \u2014 just the specifics you need.

Onboarding

Getting Started Guide

Step-by-step walkthrough from account setup to your first automated workflow. Covers client import, template configuration, and team onboarding.

Operations

Workflow Configuration

How to set up recurring jobs, custom task templates, and automated assignments. Covers payroll, tax prep, bookkeeping, and month-end close workflows.

Documents

Document Management Setup

Organizing document templates, configuring client-facing uploads, and managing bulk template assignment across your entire client base.

Integrations

QuickBooks Integration Guide

Connecting your QuickBooks Online account, syncing financial data, and viewing integrated dashboards within Athena.

Productivity

Time Tracking & Billing

Using built-in timers, managing manual entries, generating time reports, and calculating billable hours across engagements.

Reporting

Reporting & Analytics

Building custom reports, filtering dashboards by team or client, exporting data, and interpreting capacity metrics.

Support

Direct Access to Our Team

Every plan includes full support. No premium tiers, no ticket queues.

Live Chat

Real-time support during business hours directly from within the platform.

Phone Support

Speak with our team for complex issues or strategic guidance.

Email Support

Detailed inquiries handled at [email protected].

Need Personalized Training?

Our onboarding team provides hands-on training sessions tailored to your firm's specific workflows and team structure.